Support
IEpal and its tools are brand new, please send comments or bug reports to: support@phaseout.net
We try to do our best to add new features and improve the SW based on your comments.
Frequently asked questions
Q: I don't see the two IEpal's icons in the Explorer toolbar, how come?
A: Right mouse click on the IExplorer toolbar and select customize from the menu... look for the Supafinder and CleanUp icons in the available buttons and add to the right box. This happen when you have previously made changes to the toolbar. We are unable to reset Explorer setting so our icons go there and you have to do it manually.
Q: Could you explain to me if there is any spyware/adware attached to the IEpal/CleanUP/SupaFinder tool and is there anyway at all that the SupaFinder tool can report back to another computer about the websites i visit and things that i do on-line?
A: Your privacy is our top priority. When we started developing SupaFinder the first thing we said to each other was that "we absolutely have to avoid any spyware doubts to the user and we have to avoid people thinking SupaFinder could be in some way even related to spyware, unless we want to be out of business in minutes." No, Supafinder is not spyware, it does not track your navigation and no trace of your searches are stored. Supafinder simply sends a query for getting search results based on a smart selection of keywords from the content of the page you are seeing. SupaFinder is not an adware tool, however, to be clear and transparent to that, performing a search you may find some sponsored links in the result pages provided by the engines. The number of sponsored links is unpredictable, depending on the search, and is due to the fact that valuable and quality sites usually do promotion for their services. We do promotion on search engines, also. Don't avoid sponsored links just because they're sponsored.
Q: How does SupaFinder know what I am looking for?
A: SupaFinder analyzes your web page (the one showing) in real time and determines how to search the web for you. After a very fast and smart selection of the main keywords to search for, Supafinder sends a set of multiple queries to all the quality search engines around and gets the best results for you.
Q: How can SupaFinder bring only the right link results?
A: SupaFinder sends results to the best search engines and filters redundant results or results that have incorrect relevance with the content of the page from where you started using SupaFinder.
Q: Could you explain how to remove SupaFinder?
A: go to the control panel, open the install/uninstall application and select SupaFinder, then click the uninstall button.
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